Fleet Feet Sports is an iconic American athletics chain, with over 175 stores across the US, 170 of which feature a Volumental scanner. With a strong emphasis on understanding fit and foot dynamics, they are a natural partner of choice for Volumental. With their Fit ID concept they leverage the Volumental retail solution to enhance the Fleet Feet fitting expertise and experience to their customers. The response has been overwhelmingly positive, generating positive word-of-mouth buzz across the US and accelerating a successful growth phase across the franchises.
“It’s pretty much unheard of” that all franchises are excited about investing in a technology, but “we like to give them things that are irresistibly attractive” - Brent Hollowell, VP Marketing & Vendor Management
Road Runner Sports promises its customer base of runners best-in-class customer service. Using Volumental technology to provide the best footwear fitting experience was an obvious way to uphold that brand promise. Originally started in California, the chain today counts over 40 locations across the US. All stores are being equipped with a Volumental solution.
Wintersteiger, with its brand BootDoc, is a large global provider of ski boot insoles selling to stores across the northern hemisphere. BootDoc leverages the Volumental insoles recommendation function (awarded Best Ski Product of the Year at ISPO 2017 in Munich) to get skiers the insoles they need to ski comfortably.
New Balance is known not just for the quality of their footwear, but for their vast range of widths and sizes. In summer 2016, Volumental and New Balance teamed up to provide customers with the ultimate in-store experience, integrating Volumental’s in-store scanning solution with New Balance's proprietary gait analysis technology, “StrideID”. Together, New Balance and Volumental ensure a faster and smoother fitting process in-store.
To quote Jonathan Clarke, International Retail Director: "Our customers love it and our staff love it."
Bauer is the world's largest provider of hockey equipment and has a 70% global market share of hockey skates. Volumental originally built a proprietary skate fitting engine for Bauer, providing not only detailed insights into the customer's foot metrics, but specific skate recommendations in both model and size. The “Skate Lab” 3D scanner and skate model recommendation engine is available in hockey retail stores around the world. In Summer 2018, Volumental helped Bauer pioneer individually customized skates available to players of all ages and abilities.
ECCO is a brand world known for its style and comfort. It is a wholly vertically integrated company with control of the entire process from source to shoe. Together with Volumental, Ecco has brought to market the first customized shoes in what they call a one stop hub to access both customization and consumer data.
Korean retail giant Lotte operates shopping malls in over 34 locations with over 10,000 employees. The Volumental scanner is marketed as a premium service in their Seoul flagship store and other premium locations, taking an educational, interactive experience above and beyond into a footwear shopping destination activity.